Panoply incident

Platform UI is not available

Major Resolved View vendor source →

Panoply experienced a major incident on July 31, 2018 affecting Data Sources and Platform UI, lasting 40m. The incident has been resolved; the full update timeline is below.

Started
Jul 31, 2018, 04:14 PM UTC
Resolved
Jul 31, 2018, 04:55 PM UTC
Duration
40m
Detected by Pingoru
Jul 31, 2018, 04:14 PM UTC

Affected components

Data SourcesPlatform UI

Update timeline

  1. monitoring Jul 31, 2018, 04:14 PM UTC

    The platform's UI was offline and some jobs were failing for about 40 minutes We've implemented a fix to the issue and now monitoring the processes. The UI and jobs work as expected.

  2. resolved Jul 31, 2018, 04:55 PM UTC

    UI and jobs work as expected. If a job was effected by this issue it will retry and should complete successfully