Panoply experienced a major incident on February 26, 2019 affecting Data Sources, lasting 3h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Data Sources
Update timeline
- identified Feb 26, 2019, 02:45 PM UTC
We have identified an issue with the job scheduler affecting customer jobs. Because of this we have temporarily disabled the scheduling of new jobs until the issue is resolved. We are working hard to resolve the matter as quickly as possible. Your data is safe and no action is required by the users. Job queue will be ingested once the incident is resolved.
- monitoring Feb 26, 2019, 04:03 PM UTC
The issue was resolved and we are now monitoring our data sources job queue.
- resolved Feb 26, 2019, 05:58 PM UTC
This incident has been resolved.