Panoply incident

Warehouse Connectivity Issues

Minor Resolved View vendor source →

Panoply experienced a minor incident on August 19, 2019 affecting Database Connectivity, lasting 2h 35m. The incident has been resolved; the full update timeline is below.

Started
Aug 19, 2019, 01:09 PM UTC
Resolved
Aug 19, 2019, 03:45 PM UTC
Duration
2h 35m
Detected by Pingoru
Aug 19, 2019, 01:09 PM UTC

Affected components

Database Connectivity

Update timeline

  1. investigating Aug 19, 2019, 01:09 PM UTC

    We are experiencing some connectivity issues when trying to connect to a warehouse. We are currently investigating the issue.

  2. monitoring Aug 19, 2019, 02:49 PM UTC

    The issue was found and resolved. We are now monitoring the system to make sure everything operates as expected.

  3. resolved Aug 19, 2019, 03:45 PM UTC

    The issue was resolved, and all systems are operational.