Panoply incident

Data sources page not loading

Critical Resolved View vendor source →

Panoply experienced a critical incident on April 5, 2020 affecting Data Sources, lasting 2h 5m. The incident has been resolved; the full update timeline is below.

Started
Apr 05, 2020, 11:07 PM UTC
Resolved
Apr 06, 2020, 01:13 AM UTC
Duration
2h 5m
Detected by Pingoru
Apr 05, 2020, 11:07 PM UTC

Affected components

Data Sources

Update timeline

  1. investigating Apr 05, 2020, 11:07 PM UTC

    We are currently investigating the data sources page failure to load

  2. identified Apr 06, 2020, 12:00 AM UTC

    We've identified the cause of the issue and working on a fix

  3. monitoring Apr 06, 2020, 12:39 AM UTC

    A fix was deployed. We're monitoring the data sources page to verify that the issue will not happen again

  4. resolved Apr 06, 2020, 01:13 AM UTC

    The issue was resolved and the data sources page is fully functional