Panoply experienced a major incident on November 25, 2020 affecting Job System, lasting 3h 40m. The incident has been resolved; the full update timeline is below.
Affected components
Job System
Update timeline
- monitoring Nov 25, 2020, 03:26 PM UTC
We are encountering issues due to a major outage in AWS itself. We are in contact with AWS representatives and are working to resolve the issue.
- monitoring Nov 25, 2020, 05:38 PM UTC
Jobs are returning to their normal scheduling behavior. We are continuing to monitor the situation to verify that everything works smooth.
- monitoring Nov 25, 2020, 07:06 PM UTC
We are continuing to monitor for any further issues.
- resolved Nov 25, 2020, 07:06 PM UTC
This incident has been resolved.