Panoply experienced a critical incident on January 25, 2021 affecting Database Connectivity, lasting 9h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Database Connectivity
Update timeline
- investigating Jan 25, 2021, 11:42 PM UTC
We are currently investigating an outage in connections between external tools to multiple different Panoply accounts
- resolved Jan 26, 2021, 05:52 AM UTC
The external connections issues to the Panoply accounts were resolved