Panoply incident

Google Analytics authentication process

Notice Resolved View vendor source →

Panoply experienced a notice incident on July 19, 2021, lasting 23h 27m. The incident has been resolved; the full update timeline is below.

Started
Jul 19, 2021, 04:27 PM UTC
Resolved
Jul 20, 2021, 03:54 PM UTC
Duration
23h 27m
Detected by Pingoru
Jul 19, 2021, 04:27 PM UTC

Update timeline

  1. identified Jul 19, 2021, 04:27 PM UTC

    We have disabled the ability to create a new Google Analytics data source. All existing sources are working properly and data is being collected on schedule. We are testing a solution

  2. monitoring Jul 20, 2021, 03:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jul 20, 2021, 03:50 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jul 20, 2021, 03:54 PM UTC

    We have fixed the issue and Google Analytics data source would be online shortly