Panoply incident

Data sources fail to run

Critical Resolved View vendor source →

Panoply experienced a critical incident on June 13, 2022 affecting Data Sources, lasting 1h 56m. The incident has been resolved; the full update timeline is below.

Started
Jun 13, 2022, 05:18 PM UTC
Resolved
Jun 13, 2022, 07:14 PM UTC
Duration
1h 56m
Detected by Pingoru
Jun 13, 2022, 05:18 PM UTC

Affected components

Data Sources

Update timeline

  1. investigating Jun 13, 2022, 05:18 PM UTC

    We are currently investigating an increase in errors in multiple different data sources

  2. identified Jun 13, 2022, 05:48 PM UTC

    We've identified the issue and are deploying a fix to this issue.

  3. monitoring Jun 13, 2022, 06:12 PM UTC

    The fix was deployed and we are monitoring the system to verify its stability

  4. resolved Jun 13, 2022, 07:14 PM UTC

    The issue was resolved and the data sources collection processes are back to normal