Panoply incident

Data sources in Redshift account do not ingest data

Critical Resolved View vendor source →

Panoply experienced a critical incident on June 28, 2022 affecting Data Sources, lasting 5h 5m. The incident has been resolved; the full update timeline is below.

Started
Jun 28, 2022, 07:32 PM UTC
Resolved
Jun 29, 2022, 12:37 AM UTC
Duration
5h 5m
Detected by Pingoru
Jun 28, 2022, 07:32 PM UTC

Affected components

Data Sources

Update timeline

  1. investigating Jun 28, 2022, 07:32 PM UTC

    We are currently investigating the reason for inability to ingest data using data sources on Panoply's Redshift accounts

  2. identified Jun 28, 2022, 08:51 PM UTC

    We've identified the reason for the inability to ingest data into Redshift account and working on a fix

  3. monitoring Jun 28, 2022, 11:13 PM UTC

    A fix was deployed and all data sources are expected to properly ingest data. We are monitoring the system to verify that everything is back to normal

  4. resolved Jun 29, 2022, 12:37 AM UTC

    The incident has been resolved