Panoply incident

Partial Data Source Failures

Major Resolved View vendor source →

Panoply experienced a major incident on December 19, 2022 affecting Data Sources, lasting 1h 5m. The incident has been resolved; the full update timeline is below.

Started
Dec 19, 2022, 12:56 PM UTC
Resolved
Dec 19, 2022, 02:01 PM UTC
Duration
1h 5m
Detected by Pingoru
Dec 19, 2022, 12:56 PM UTC

Affected components

Data Sources

Update timeline

  1. identified Dec 19, 2022, 12:56 PM UTC

    We identified that some of our data sources are failing and are not visible in the platform. The root cause was identified and we are working on a fix.

  2. monitoring Dec 19, 2022, 01:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 19, 2022, 02:01 PM UTC

    This incident has been resolved.