Pandium experienced a notice incident on June 12, 2025 affecting Marketplaces and API and 1 more component, lasting 3h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jun 12, 2025, 06:13 PM UTC
All services are inaccessible or responding slowly due to an issue with our cloud hosting provider. We will update as soon as we know more.
- identified Jun 12, 2025, 06:37 PM UTC
The issue with our cloud hosting provider is ongoing. We are continuing to monitor.
- identified Jun 12, 2025, 07:20 PM UTC
Runs are firing with delays in our EU environment. We are monitoring.
- identified Jun 12, 2025, 07:43 PM UTC
EU environments have recovered and we are continuing to monitor. US environments remain affected by the outage.
- monitoring Jun 12, 2025, 08:50 PM UTC
All systems are back online and we are monitoring the recovery of the backlog of jobs.
- resolved Jun 12, 2025, 09:21 PM UTC
This issue has been resolved and all services are caught up and fully operational. We will continue to monitor to ensure stability.