Pandium incident

Marketplace unavailable

Major Resolved View vendor source →

Pandium experienced a major incident on September 9, 2022 affecting Marketplaces, lasting 6m. The incident has been resolved; the full update timeline is below.

Started
Sep 09, 2022, 02:28 PM UTC
Resolved
Sep 09, 2022, 02:34 PM UTC
Duration
6m
Detected by Pingoru
Sep 09, 2022, 02:28 PM UTC

Affected components

Marketplaces

Update timeline

  1. investigating Sep 09, 2022, 02:28 PM UTC

    The in-app marketplace is unavailable for some customers. We are actively investigating. Runs are continuing but the UI is unavailable.

  2. investigating Sep 09, 2022, 02:32 PM UTC

    We have identified the issue and are deploying a fix.

  3. monitoring Sep 09, 2022, 02:33 PM UTC

    A fix has been implemented and we are monitoring.

  4. resolved Sep 09, 2022, 02:34 PM UTC

    This issue has been resolved. Apologies for the inconvenience.