Pandium experienced a major incident on October 12, 2022 affecting Marketplaces and API and 1 more component, lasting 1h 14m. The incident has been resolved; the full update timeline is below.
Affected components
MarketplacesAPIAdmin Dashboard
Update timeline
- investigating Oct 12, 2022, 02:55 PM UTC
We have identified an issue with a core service and are investigating. Scheduled jobs are continuing to run. We will update when we have more information.
- identified Oct 12, 2022, 03:19 PM UTC
We have identified the issue and have implemented a fix. APIs are recovering.
- monitoring Oct 12, 2022, 03:28 PM UTC
All front-ends have recovered. We are continuing to monitor.
- monitoring Oct 12, 2022, 03:47 PM UTC
We are continuing to monitor for any further issues.
- resolved Oct 12, 2022, 04:10 PM UTC
This issue is resolved.