Pandium incident

Degraded APIs

Major Resolved View vendor source →

Pandium experienced a major incident on May 24, 2023 affecting Marketplaces and API and 1 more component, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
May 24, 2023, 05:19 PM UTC
Resolved
May 24, 2023, 05:32 PM UTC
Duration
12m
Detected by Pingoru
May 24, 2023, 05:19 PM UTC

Affected components

MarketplacesAPIAdmin Dashboard

Update timeline

  1. investigating May 24, 2023, 05:19 PM UTC

    We are experiencing intermittent issues with our APIs. We are investigating the cause.

  2. investigating May 24, 2023, 05:22 PM UTC

    Update: All jobs are continuing to run.

  3. identified May 24, 2023, 05:24 PM UTC

    We have identified an issue we believe is the cause for the API instability.

  4. monitoring May 24, 2023, 05:26 PM UTC

    A fix has been implemented and we are monitoring.

  5. resolved May 24, 2023, 05:32 PM UTC

    This issue has been resolved.