Palo Alto Networks incident
[Azure] [EastUS] outage impacting Cloud NGFW Services
Resolved after 6 hours 27 minutes, affecting eastus, on April 24, 2026.
The Azure East US infrastructure issue has been resolved by Microsoft. Cloud NGFW for Azure - eastus is fully operational. No active Azure CSP provider incidents remain. Customers should no longer experience failures when provisioning, scaling, or updating resources.
Affected components
Update timeline
- investigating Apr 24, 2026, 06:54 PM UTC
We have identified an issue with Azure affecting the Cloud NGFW EastUS region. Customers may experience failures to deploy new resources Current Status: Azure is currently experiencing failures or delays when provisioning, scaling, or updating Azure resources. This is impacting our ability to Provision New firewalls and perform autoscale actions Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastructure stabilizes. You can also monitor the underlying platform status via the Azure Status Page: https://azure.status.microsoft/en-us/status Next Update: in 4 hours 22:54:00 UTC 4/24/26
- investigating Apr 24, 2026, 11:05 PM UTC
We have identified an issue with Azure affecting the Cloud NGFW EastUS region. Customers may experience failures to deploy new resources Current Status: Azure is still experiencing failures or delays when provisioning, scaling, or updating Azure resources. This is impacting our ability to Provision New firewalls and perform autoscale actions Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastructure stabilizes. You can also monitor the underlying platform status via the Azure Status Page: https://azure.status.microsoft/en-us/status Next Update: in 4 hours 03:04:54 UTC UTC 4/25/26
- resolved Apr 25, 2026, 01:21 AM UTC
The Azure East US infrastructure issue has been resolved by Microsoft. Cloud NGFW for Azure - eastus is fully operational. No active Azure CSP provider incidents remain. Customers should no longer experience failures when provisioning, scaling, or updating resources.
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