PagerTree incident

Elevated Errors and Connectivity Issues

Minor Resolved View vendor source →

PagerTree experienced a minor incident on April 24, 2024, lasting 732d 4h. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2024, 07:06 PM UTC
Resolved
Apr 26, 2026, 11:25 PM UTC
Duration
732d 4h
Detected by Pingoru
Apr 24, 2024, 07:06 PM UTC

Update timeline

  1. monitoring Apr 24, 2024, 07:06 PM UTC

    2024-04-24 21:30:34 UTC Operational [ Resolved ] Our upstream provider (https://status.flyio.net/) has marked this issue as resolved. 2024-04-24 20:55:05 UTC Operational [ Monitoring ] We continue to see improved connectivity from our upstream provider. We will continue to monitor our services and our upstream provider(https://status.flyio.net/). We will resolve this incident when our upstream provider has called this resolved. 2024-04-24 20:11:57 UTC Operational [ Monitoring ] We've seen improved connectivity and no errors for the last 45 minutes. We will continue to monitor our services and our upstream provider(https://status.flyio.net/) 2024-04-24 19:46:04 UTC Operational [ Monitoring ] We've seen improved connectivity and no errors for the last 15 minutes. We will continue to monitor our services and our upstream provider(https://status.flyio.net/) 2024-04-24 19:25:48 UTC Degraded performance [ Monitoring ] A fix has been implemented by our upstream provider (https://status.flyio.net/) and we are monitoring the results. 2024-04-24 19:08:49 UTC Problem detected [ Investigating ] We can confirm the issue is with our upstream provider fly.io (https://status.flyio.net/) All app, API, and background processing services are affected. This includes incoming HTTP and notifications. 2024-04-24 19:05:35 UTC Problem detected [ Investigating ] We are observing elevated errors and connectivity issues across PagerTree. We suspect the issue is with our upstream provider Fly.io. (https://status.flyio.net/) We will provide updates as we find out more.