PagerTree Outage History
PagerTree is up right nowPagerTree had 11 outages in the last 2 years totaling 23697h 26m of downtime, averaging 0.5 incidents per month.
There were 11 PagerTree outages since October 24, 2024 totaling 23697h 26m of downtime. Each is summarised below. Incident details, duration, and resolution information.
PagerTree connection issues - Connection Latency and Resets
Voice Calls are coming from our Plivo provider
Connectivity errors to the PagerTree application due to Cloudflare Global Network
Degraded Performance and Intermittent Errors to 3rd party notification services.
Database Maintenance
Timeline · 1 update
- monitoring Oct 03, 2025, 10:56 PM UTC
2025-10-08 18:19:18 UTC Operational [ Maintenance complete ] Service upgrade complete. 2025-10-08 17:00:00 UTC Outage [ In maintenance ] We are currently upgrading our services; it should take up to 2 hours. 2025-10-03 23:00:00 UTC Operational [ Maintenance scheduled ] We will be upgrading our database on Oct 8, 2025, at 1 p.m. Eastern / 10 a.m. Pacific, requiring up to 2 hours of downtime for all services.
Docs Site Not Working - Can be temporarily reached at https://pagertree.gitbook.io
Inbound Queue Processing backed up.
Network maintenance in SEA (Seattle, Washington, USA)
Timeline · 1 update
- monitoring May 12, 2025, 05:17 PM UTC
2025-05-15 16:00:00 UTC Operational [ Maintenance complete ] Upstream provider critical network maintenance complete. 2025-05-15 14:00:00 UTC Degraded performance [ In maintenance ] An upstream provider is performing critical network maintenance in SEA, it should take up to 2 hours. 2025-05-12 17:15:00 UTC Operational [ Maintenance scheduled ] An upstream provider is performing critical network maintenance in SEA, from 14:00 UTC (07:00am PDT local time) to 16:00 UTC (09:00am PDT local time). You may experience a short total loss of connectivity for up to 15 minutes within the scheduled maintenance window hours.
Delayed Notification & Workflows
Timeline · 1 update
- monitoring Feb 20, 2025, 11:16 PM UTC
2025-02-20 23:05:00 UTC Operational [ Resolved ] Delayed Notification & Workflows - 23:05- 23:15 UTC - Queues were backed up. Currently investigating the root cause. Services should be normal now.