Pagely incident

Atomic API Issue

Minor Resolved View vendor source →

Pagely experienced a minor incident on June 25, 2025 affecting Atomic Control Panel and Support System and 1 more component, lasting 1h 12m. The incident has been resolved; the full update timeline is below.

Started
Jun 25, 2025, 04:17 AM UTC
Resolved
Jun 25, 2025, 05:30 AM UTC
Duration
1h 12m
Detected by Pingoru
Jun 25, 2025, 04:17 AM UTC

Affected components

Atomic Control PanelSupport SystemLive Chat

Update timeline

  1. investigating Jun 25, 2025, 04:17 AM UTC

    An issue has been identified preventing the Atomic interface from communicating with other systems, including support. We are currently investigating.

  2. monitoring Jun 25, 2025, 04:41 AM UTC

    A fix has been implemented, chats and tickets have tested successfully, and we are monitoring to confirm the issue is resolved.

  3. resolved Jun 25, 2025, 05:30 AM UTC

    Since the implemented fix, no further issues have been identified, issue is considered resolved.