Pagely incident

Service Degradation Due to AWS Virginia (us-east-1) Outage

Notice Resolved View vendor source →

Pagely experienced a notice incident on October 20, 2025 affecting Atomic Control Panel and Support System and 1 more component, lasting 12h 8m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 10:08 AM UTC
Resolved
Oct 20, 2025, 10:16 PM UTC
Duration
12h 8m
Detected by Pingoru
Oct 20, 2025, 10:08 AM UTC

Affected components

Atomic Control PanelSupport SystemVPS Hosting InfrastructureShared Hosting InfrastructureAPI

Update timeline

  1. monitoring Oct 20, 2025, 10:08 AM UTC

    We are currently experiencing degraded performance across some of our services due to an ongoing outage affecting the AWS US-East (Virginia) region. Our engineering team is actively monitoring the situation and working to mitigate the impact. We will provide updates as more information becomes available.

  2. monitoring Oct 20, 2025, 11:25 AM UTC

    We are continuing to monitor for any further issues.

  3. monitoring Oct 20, 2025, 03:24 PM UTC

    We are continuing to monitor this issue. AWS still is reporting intermittent issues, but we are not aware of any impact to Pagely customers at this time.

  4. monitoring Oct 20, 2025, 08:26 PM UTC

    Pagely is continuing to monitor, but at this time we believe there are no outstanding issues.

  5. monitoring Oct 20, 2025, 10:14 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Oct 20, 2025, 10:16 PM UTC

    This incident is now resolved as we have not seen any further issues related to this incident.