Pagely incident

Payment Processor Issues

Minor Resolved View vendor source →

Pagely experienced a minor incident on November 25, 2025, lasting 9h 40m. The incident has been resolved; the full update timeline is below.

Started
Nov 25, 2025, 03:56 PM UTC
Resolved
Nov 26, 2025, 01:36 AM UTC
Duration
9h 40m
Detected by Pingoru
Nov 25, 2025, 03:56 PM UTC

Update timeline

  1. investigating Nov 25, 2025, 03:56 PM UTC

    We are currently investigating an issue with our payment processor preventing payments and affecting new sign-ups.

  2. investigating Nov 25, 2025, 06:26 PM UTC

    We are in contact with our payment processor and will provide further updates shortly.

  3. investigating Nov 25, 2025, 10:10 PM UTC

    We continue to work with our payment processor on a resolution and will post further updates when we have more information.

  4. resolved Nov 26, 2025, 01:36 AM UTC

    The issue with the payment processor has been fixed and this issue is now resolved.