Pagely incident
Ares Configuration Management Issue in Atomic Dashboard
Pagely experienced a minor incident on May 27, 2022 affecting Atomic Control Panel, lasting 1h 52m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 27, 2022, 03:33 PM UTC
Pagely Engineers are investigating an issue impacting the ability to add HTTP redirects, custom access rules and other ARES configuration operations within the Atomic Dashboard. This does not affect the availability or performance of any existing websites. If you are planning to perform any ARES rule management operations in Atomic, we sincerely apologize for this inconvenience and ask that you hold off on making changes within Atomic until we have the problem resolved.
- investigating May 27, 2022, 03:33 PM UTC
We are continuing to investigate this issue.
- investigating May 27, 2022, 03:46 PM UTC
The issue also affects the provisioning of new apps - we ask that you please hold off on creating new apps in Atomic until the issue is resolved. If you urgently need to create a new app then please contact our Support.
- identified May 27, 2022, 04:52 PM UTC
We've identified the issue and are implementing a fix.
- monitoring May 27, 2022, 05:00 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 27, 2022, 05:25 PM UTC
We have tested and verified the issue is now resolved.