Pagely incident

Increased Load/Response Times for New Relic users

Minor Resolved View vendor source →

Pagely experienced a minor incident on November 4, 2022 affecting VPS Hosting Infrastructure, lasting 4h 40m. The incident has been resolved; the full update timeline is below.

Started
Nov 04, 2022, 12:55 AM UTC
Resolved
Nov 04, 2022, 05:36 AM UTC
Duration
4h 40m
Detected by Pingoru
Nov 04, 2022, 12:55 AM UTC

Affected components

VPS Hosting Infrastructure

Update timeline

  1. identified Nov 04, 2022, 12:55 AM UTC

    We have identified an issue involving higher than normal server CPU usage and response times for customers using New Relic, and we are currently implementing a fix. We will post additional updates here as we have more information.

  2. monitoring Nov 04, 2022, 02:37 AM UTC

    A fix has been implemented and is being deployed to all affected hosts. We will continue to monitor the situation.

  3. resolved Nov 04, 2022, 05:36 AM UTC

    Impacted hosts have had fixes applied to resolve this issue.