Pagely incident

Availability issues within the us-east-1 (Virginia) region

Minor Resolved View vendor source →

Pagely experienced a minor incident on June 21, 2023 affecting VPS Hosting Infrastructure, lasting 2h 53m. The incident has been resolved; the full update timeline is below.

Started
Jun 21, 2023, 12:52 PM UTC
Resolved
Jun 21, 2023, 03:46 PM UTC
Duration
2h 53m
Detected by Pingoru
Jun 21, 2023, 12:52 PM UTC

Affected components

VPS Hosting Infrastructure

Update timeline

  1. investigating Jun 21, 2023, 12:52 PM UTC

    We're currently investigating a potential AWS issue within the us-east-1 (Virginia) region. We're seeing server connectivity issues that auto-resolve within a few minutes. A small number of sites may have experienced a brief outage while the network connection to their server is degraded but we haven't seen these outages last more than a couple of minutes.

  2. monitoring Jun 21, 2023, 02:24 PM UTC

    We have not received official word from AWS about the issue so far but we're currently no longer seeing any issues that would be affecting our customer's servers and the number of reported issues on external monitoring sites has since dropped substantially. We're continuing to monitor the status of our hosting infrastructure for now.

  3. resolved Jun 21, 2023, 03:46 PM UTC

    We have not observed any new issues over the past couple of hours so we'll go ahead and mark this incident as resolved.