Pagely incident

Images missing from support.pagely.com

Minor Resolved View vendor source →

Pagely experienced a minor incident on August 2, 2023 affecting Support System, lasting 3h 22m. The incident has been resolved; the full update timeline is below.

Started
Aug 02, 2023, 03:37 PM UTC
Resolved
Aug 02, 2023, 07:00 PM UTC
Duration
3h 22m
Detected by Pingoru
Aug 02, 2023, 03:37 PM UTC

Affected components

Support System

Update timeline

  1. identified Aug 02, 2023, 03:37 PM UTC

    Around 14:50 UTC Pagely engineers identified an issue with our support documentation in which all images fail to load. A fix is being worked on in order to bring back all images that are missing back online. We will update as progress is made.

  2. monitoring Aug 02, 2023, 03:49 PM UTC

    A fix has been made and images are appearing online at this time. We'll continue monitoring to ensure all images are working as intended.

  3. resolved Aug 02, 2023, 07:00 PM UTC

    All images appear to be loading properly at this time with no further issues.