Pagely incident

P20 service degradation

Minor Resolved View vendor source →

Pagely experienced a minor incident on December 16, 2023 affecting Shared Hosting Infrastructure, lasting 6h 35m. The incident has been resolved; the full update timeline is below.

Started
Dec 16, 2023, 09:49 PM UTC
Resolved
Dec 17, 2023, 04:24 AM UTC
Duration
6h 35m
Detected by Pingoru
Dec 16, 2023, 09:49 PM UTC

Affected components

Shared Hosting Infrastructure

Update timeline

  1. investigating Dec 16, 2023, 09:49 PM UTC

    We are investigating an issue impacting a subset of our shared-hosting customers. Details will be added as they become available.

  2. identified Dec 16, 2023, 10:49 PM UTC

    The cause of the shared-hosting issue has been identified, and we are exploring potential fixes.

  3. monitoring Dec 16, 2023, 11:57 PM UTC

    At this time, we believe the issue should be resolved for the majority of shared-hosting customers.

  4. monitoring Dec 17, 2023, 02:41 AM UTC

    We are continuing to monitor our shared-hosting infrastructure for ongoing issues.

  5. resolved Dec 17, 2023, 04:24 AM UTC

    The shared-hosting service degradation should now be resolved. If your site still is having issues, please contact Pagely support.