Pagely incident

Service degradation with Zendesk support

Minor Resolved View vendor source →

Pagely experienced a minor incident on July 2, 2024 affecting Support System and Live Chat, lasting 50m. The incident has been resolved; the full update timeline is below.

Started
Jul 02, 2024, 04:26 PM UTC
Resolved
Jul 02, 2024, 05:17 PM UTC
Duration
50m
Detected by Pingoru
Jul 02, 2024, 04:26 PM UTC

Affected components

Support SystemLive Chat

Update timeline

  1. investigating Jul 02, 2024, 04:26 PM UTC

    We are investigating an issue with Zendesk. Customers can still create support tickets within Atomic, but live chat and ticket response times may be slower than normal.

  2. resolved Jul 02, 2024, 05:17 PM UTC

    This incident has been resolved.