Pagely incident

Atomic - Issue Promoting Domains

Minor Resolved View vendor source →

Pagely experienced a minor incident on May 7, 2025 affecting Atomic Control Panel, lasting 2h 57m. The incident has been resolved; the full update timeline is below.

Started
May 07, 2025, 01:27 PM UTC
Resolved
May 07, 2025, 04:24 PM UTC
Duration
2h 57m
Detected by Pingoru
May 07, 2025, 01:27 PM UTC

Affected components

Atomic Control Panel

Update timeline

  1. investigating May 07, 2025, 01:27 PM UTC

    We are currently investigating an issue in the Atomic control panel where domains are unable to be promoted to an App's Primary Domain. We will provide additional details shortly.

  2. investigating May 07, 2025, 01:56 PM UTC

    We are continuing to investigate this issue. This issue may also impact adding/removing domains from an App in Atomic.

  3. identified May 07, 2025, 03:19 PM UTC

    The root cause has been identified and a fix is being deployed.

  4. monitoring May 07, 2025, 04:03 PM UTC

    A fix has been deployed and promoting/adding/and deleting domains should now be functioning as intended. We are continuing monitoring for any further issues.

  5. resolved May 07, 2025, 04:24 PM UTC

    This incident has been resolved.