Paessler incident

Creating new Instances failing in Frankfurt

Major Resolved View vendor source →

Paessler experienced a major incident on July 14, 2023 affecting AWS EC2 Instances (eu-central-1 - Europe - Frankfurt), lasting 6h 18m. The incident has been resolved; the full update timeline is below.

Started
Jul 14, 2023, 06:32 AM UTC
Resolved
Jul 14, 2023, 12:51 PM UTC
Duration
6h 18m
Detected by Pingoru
Jul 14, 2023, 06:32 AM UTC

Affected components

AWS EC2 Instances (eu-central-1 - Europe - Frankfurt)

Update timeline

  1. investigating Jul 14, 2023, 06:32 AM UTC

    New instances cannot be created in the Frankfurt hosting region, existing instances are not affected.

  2. monitoring Jul 14, 2023, 12:12 PM UTC

    A fix is being deployed, we are monitoring the situation.

  3. resolved Jul 14, 2023, 12:51 PM UTC

    The incident has been resolved.