Padlet incident

DNS issue affecting access to Padlet sites for Rogers/Fido network users in Canada

Minor Resolved View vendor source →

Padlet experienced a minor incident on April 28, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2023, 03:21 PM UTC
Resolved
Apr 28, 2023, 03:21 PM UTC
Duration
—
Detected by Pingoru
Apr 28, 2023, 03:21 PM UTC

Update timeline

  1. resolved Apr 28, 2023, 03:21 PM UTC

    Type: Incident Duration: 24 days, 16 hours and 15 minutes Affected Components: Boards, Realtime Collaboration May 6, 02:49:14 GMT+0 - Resolved - This incident has been resolved. Apr 28, 15:21:00 GMT+0 - Monitoring - Customers on the Rogers/Fido network in Canada are unable to access Padlet sites due to a DNS issue. We're monitoring the situation closely. A workaround is available at [https://padlet.help/l/en/article/zi6vlcu501-how-to-fix-a-dns-issue-when-accessing-padlet](https://padlet.help/l/en/article/zi6vlcu501-how-to-fix-a-dns-issue-when-accessing-padlet). Thanks for your patience.