PactFlow incident

Error Loading API Specs

Minor Resolved View vendor source →

PactFlow experienced a minor incident on January 21, 2020 affecting API Mocking, lasting 1h 13m. The incident has been resolved; the full update timeline is below.

Started
Jan 21, 2020, 11:09 AM UTC
Resolved
Jan 21, 2020, 12:22 PM UTC
Duration
1h 13m
Detected by Pingoru
Jan 21, 2020, 11:09 AM UTC

Affected components

API Mocking

Update timeline

  1. investigating Jan 21, 2020, 11:09 AM UTC

    We are currently investigating an issue where users may experience an issue loading API Specs.

  2. identified Jan 21, 2020, 11:19 AM UTC

    The issue affecting API spec loading has been identified. At the moment our operations teams are working in implementing the resolution.

  3. monitoring Jan 21, 2020, 11:41 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 21, 2020, 12:22 PM UTC

    The issue affecting users loading API Specs has been resolved. It is our goal to provide the highest level of up time and reliability in order for us to consistently serve our customers. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=SwaggerHub.