PactFlow incident

Issues in SwaggerHub

Critical Resolved View vendor source →

PactFlow experienced a critical incident on October 15, 2020 affecting Web Application, lasting 1h 27m. The incident has been resolved; the full update timeline is below.

Started
Oct 15, 2020, 01:24 PM UTC
Resolved
Oct 15, 2020, 02:51 PM UTC
Duration
1h 27m
Detected by Pingoru
Oct 15, 2020, 01:24 PM UTC

Affected components

Web Application

Update timeline

  1. investigating Oct 15, 2020, 01:24 PM UTC

    We are aware of 403 errors in the SwaggerHub application and are looking to resolve the issue.

  2. monitoring Oct 15, 2020, 01:34 PM UTC

    We have implemented a fix and are monitoring the results.

  3. investigating Oct 15, 2020, 01:47 PM UTC

    We are continuing to investigate the root cause preventing the retrieval of APIs in SwaggerHub.

  4. monitoring Oct 15, 2020, 02:19 PM UTC

    We have implemented a fix and are monitoring the results.

  5. resolved Oct 15, 2020, 02:51 PM UTC

    We have resolved the issue affecting the SwaggerHub application. We appreciate your patience, and thank you for using SwaggerHub!