PactFlow incident

API's Not Accessible from MyHub or Project Folders

Major Resolved View vendor source →

PactFlow experienced a major incident on January 4, 2022 affecting Web Application, lasting 2d 19h. The incident has been resolved; the full update timeline is below.

Started
Jan 04, 2022, 07:00 PM UTC
Resolved
Jan 07, 2022, 02:35 PM UTC
Duration
2d 19h
Detected by Pingoru
Jan 04, 2022, 07:00 PM UTC

Affected components

Web Application

Update timeline

  1. investigating Jan 04, 2022, 07:00 PM UTC

    We are currently investigating an issue with the Web Application. At this time, some users may experience an inability to access their API's from MyHub or Project folders.

  2. investigating Jan 06, 2022, 03:32 PM UTC

    We are continuing to investigate this issue. We are currently carrying out tests prior to implementing a fix.

  3. identified Jan 07, 2022, 09:30 AM UTC

    Tests have been successful and a fix is currently being implemented.

  4. resolved Jan 07, 2022, 02:35 PM UTC

    This incident has been resolved.