Packaly incident
We are currently experiencing temporary outage.
Packaly experienced a major incident on September 28, 2022, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Sep 28, 2022, 07:26 AM UTC
Type: Incident Duration: 4 days, 7 hours and 49 minutes Affected Components: Rider Application, Track & Trace, API, Stores Dashboard Sep 28, 07:26:11 GMT+0 - Investigating - We are investigating the issue. Sep 28, 08:11:26 GMT+0 - Identified - The issue has been identified, and a fix is being implemented. Sep 28, 08:34:53 GMT+0 - Monitoring - We implemented a fix and currently monitoring the result. Sep 28, 09:10:00 GMT+0 - Resolved - From approx 17:45-27-09-2022 to 10:46-28-09-2022, we experienced down-time. This issue is now resolved, and all services are working as expected.