Packaly experienced a minor incident on November 1, 2021, lasting 7h 29m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Nov 01, 2021, 08:43 AM UTC
We are currently suffering from a technical outage on our rider application, which results in delayed performance for our riders and potential delivery of parcels. The GPS locations of our riders are not updating. We are currently investigating the issue on our platform but you might notice delivery time issues..
- identified Nov 01, 2021, 02:50 PM UTC
We have identified the issue on our application and are working out a fix for it right now. However, there still is a delay in delivery performance due to this technical issue. .
- monitoring Nov 01, 2021, 02:58 PM UTC
We are implement a fix for the problem as we speak. Hold tight! .
- resolved Nov 01, 2021, 04:12 PM UTC
We just resolved the issue!.