packagecloud incident

Queues Backed Up

Minor Resolved View vendor source →

packagecloud experienced a minor incident on May 2, 2016, lasting 1h 16m. The incident has been resolved; the full update timeline is below.

Started
May 02, 2016, 05:28 PM UTC
Resolved
May 02, 2016, 06:45 PM UTC
Duration
1h 16m
Detected by Pingoru
May 02, 2016, 05:28 PM UTC

Update timeline

  1. investigating May 02, 2016, 05:28 PM UTC

    Queues are slow/backing up

  2. investigating May 02, 2016, 05:34 PM UTC

    Package uploads result in a reindex job being run to regenerate repository metadata. The index queues are currently backed up as we have sustained a large number of package uploads in a very, very short period of time. We are working on some fixes to relieve pressure on our indexer processes.

  3. monitoring May 02, 2016, 06:37 PM UTC

    Queue pressure has been relieved, queues are starting to move along

  4. resolved May 02, 2016, 06:45 PM UTC

    Everything is now running smoothly, sorry for any delays!