packagecloud incident

Degraded S3 Uploads

Minor Resolved View vendor source →

packagecloud experienced a minor incident on January 10, 2017, lasting 1h 21m. The incident has been resolved; the full update timeline is below.

Started
Jan 10, 2017, 08:56 PM UTC
Resolved
Jan 10, 2017, 10:18 PM UTC
Duration
1h 21m
Detected by Pingoru
Jan 10, 2017, 08:56 PM UTC

Update timeline

  1. investigating Jan 10, 2017, 08:56 PM UTC

    Amazon S3 is throwing intermittent 500 Internal Server Errors on upload.

  2. investigating Jan 10, 2017, 09:09 PM UTC

    In contact with AWS support to identify and resolve issue.

  3. identified Jan 10, 2017, 09:20 PM UTC

    AWS has confirmed that the issue is internal to AWS and they are working on deploying a fix.

  4. monitoring Jan 10, 2017, 10:09 PM UTC

    AWS has rolled out a fix and all affected repositories are being reindexed.

  5. resolved Jan 10, 2017, 10:18 PM UTC

    All affected repositories have been reindexed and uploads appear to be working normally.