packagecloud incident

Intermittent 50X Errors

Minor Resolved View vendor source →

packagecloud experienced a minor incident on October 27, 2021 affecting API and Frontend and 1 more component, lasting 15h 4m. The incident has been resolved; the full update timeline is below.

Started
Oct 27, 2021, 09:15 PM UTC
Resolved
Oct 28, 2021, 12:20 PM UTC
Duration
15h 4m
Detected by Pingoru
Oct 27, 2021, 09:15 PM UTC

Affected components

APIFrontendDeb/Apt RepositoriesRPM/yum RepositoriesGem RepositoriesPyPI Repositories

Update timeline

  1. investigating Oct 27, 2021, 09:15 PM UTC

    We have seen some intermittent 50X errors, which we think may be related to the change in traffic profile that we're seeing. We will update once we have more details. Thank you for your understanding.

  2. resolved Oct 28, 2021, 12:20 PM UTC

    There has not been any 50Xs occurrence alerts nor any customer report in the last 10 hours. We removed one stat that was showing total downloads, which is a bit compute intensive as precaution.