packagecloud incident

Intermittent 50X Errors

Minor Resolved View vendor source →

packagecloud experienced a minor incident on January 31, 2024 affecting API and Frontend and 1 more component, lasting 1h 8m. The incident has been resolved; the full update timeline is below.

Started
Jan 31, 2024, 03:45 AM UTC
Resolved
Jan 31, 2024, 04:54 AM UTC
Duration
1h 8m
Detected by Pingoru
Jan 31, 2024, 03:45 AM UTC

Affected components

APIFrontendDeb/Apt RepositoriesRPM/yum RepositoriesGem RepositoriesPyPI Repositories

Update timeline

  1. investigating Jan 31, 2024, 04:09 AM UTC

    We have seen some intermittent 50X errors, which we think may be related to the change in traffic profile that we're seeing. We will update once we have more details. Thank you for your understanding.

  2. monitoring Jan 31, 2024, 04:22 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 31, 2024, 04:54 AM UTC

    This incident has been resolved.