packagecloud incident

Website unavailable

Minor Resolved View vendor source →

packagecloud experienced a minor incident on January 31, 2024 affecting Frontend, lasting 2h 15m. The incident has been resolved; the full update timeline is below.

Started
Jan 31, 2024, 09:36 PM UTC
Resolved
Jan 31, 2024, 11:51 PM UTC
Duration
2h 15m
Detected by Pingoru
Jan 31, 2024, 09:36 PM UTC

Affected components

Frontend

Update timeline

  1. investigating Jan 31, 2024, 09:36 PM UTC

    Our marketing website is currently unavailable and we are investigating. The product is unaffected — the management dashboard and all package management functions are fully available.

  2. monitoring Jan 31, 2024, 11:35 PM UTC

    Website has been restored, but we're keeping an eye on things.

  3. resolved Jan 31, 2024, 11:51 PM UTC

    The website continues to be available, and we're confident the root cause has been addressed.