Paazl incident

DPD : Slow API response

Minor Resolved View vendor source →

Paazl experienced a minor incident on January 24, 2023 affecting DPD Shipping Labels, lasting 2d 2h. The incident has been resolved; the full update timeline is below.

Started
Jan 24, 2023, 01:33 PM UTC
Resolved
Jan 26, 2023, 04:19 PM UTC
Duration
2d 2h
Detected by Pingoru
Jan 24, 2023, 01:33 PM UTC

Affected components

DPD Shipping Labels

Update timeline

  1. identified Jan 24, 2023, 01:33 PM UTC

    Our monitoring is showing a increased response times for the DPD Meta API. Therefore, you may notice 'read timed out' errors when generating DPD labels.

  2. resolved Jan 26, 2023, 04:19 PM UTC

    DPD has contacted us that the connection has improved and our monitoring shows that timeouts have decreased.