Paazl experienced a major incident on December 28, 2022 affecting bpost, lasting 34d 21h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Dec 28, 2022, 03:27 PM UTC
The Bpost webservice is not responding. Because of this outage, you may experience issues when attempting to print shipping labels for this carrier. We've contacted Bpost and are awaiting a status update. As soon as we receive an update, we will post it on this page. We thank you for your patience.
- investigating Dec 29, 2022, 09:28 AM UTC
We are currently investigating an issue where the Bpost labels are giving timeouts. You may experience issues when attempting to print labels as these will be temporarily unavailable. If you retry the label generation later on it may work again as the timeout has then been resolved. We are investigating the root cause of this issue and have prompted Bpost to the same on their side. We thank you for your patience.
- identified Dec 30, 2022, 02:43 PM UTC
Bpost identified issues on their side and are currently on top of resolving this as soon as possible. As soon as we have another update we will post it.
- resolved Feb 01, 2023, 01:14 PM UTC
This incident has been resolved.