Paazl experienced a major incident on February 6, 2023 affecting DPD Shipping Labels, lasting 8h 8m. The incident has been resolved; the full update timeline is below.
Affected components
DPD Shipping Labels
Update timeline
- investigating Feb 06, 2023, 08:18 AM UTC
We are currently investigating an issue regarding DPD giving read time outs when requesting a label. You will notice that you are not get a label for DPD shipments. We will reach out to DPD for help.
- monitoring Feb 06, 2023, 09:16 AM UTC
Our monitoring is showing no more time outs since 09:05. Therefore, you should be able to get labels again. We will be monitoring the DPD service for today.
- resolved Feb 06, 2023, 04:26 PM UTC
The issue has been resolved and no more time outs are being shown. The connection is fully operational again.