Paazl incident

DPD Meta API unavailable

Critical Resolved View vendor source →

Paazl experienced a critical incident on April 4, 2023 affecting DPD Shipping Labels, lasting 3h 28m. The incident has been resolved; the full update timeline is below.

Started
Apr 04, 2023, 01:21 PM UTC
Resolved
Apr 04, 2023, 04:49 PM UTC
Duration
3h 28m
Detected by Pingoru
Apr 04, 2023, 01:21 PM UTC

Affected components

DPD Shipping Labels

Update timeline

  1. investigating Apr 04, 2023, 01:21 PM UTC

    Due to an outage at the DPD web service they are currently unavailable. We are reaching out to DPD for further support. As soon as the DPD web service is online again, we will update it here.

  2. monitoring Apr 04, 2023, 02:57 PM UTC

    We see in our monitoring that the errors have decreased. DPD should be up and running since 15:30

  3. resolved Apr 04, 2023, 04:49 PM UTC

    This incident has been resolved.