Paazl incident

DPD Meta API unavailable

Critical Resolved View vendor source →

Paazl experienced a critical incident on April 11, 2023 affecting DPD Shipping Labels, lasting 2h 16m. The incident has been resolved; the full update timeline is below.

Started
Apr 11, 2023, 12:44 PM UTC
Resolved
Apr 11, 2023, 03:00 PM UTC
Duration
2h 16m
Detected by Pingoru
Apr 11, 2023, 12:44 PM UTC

Affected components

DPD Shipping Labels

Update timeline

  1. identified Apr 11, 2023, 12:44 PM UTC

    Due to an outage at the DPD web service they are currently unavailable. We are reaching out to DPD for further support. As soon as the DPD web service is online again, we will update it here.

  2. monitoring Apr 11, 2023, 01:14 PM UTC

    Our monitoring shows a decrease in errors, the labels should be available again. We will be monitoring the integration.

  3. resolved Apr 11, 2023, 03:00 PM UTC

    There have been no more errors since 15:00. The outage is resolved.