Paazl incident

DPD Meta API unavailable

Critical Resolved View vendor source →

Paazl experienced a critical incident on June 19, 2023 affecting DPD Shipping Labels, lasting 6h 24m. The incident has been resolved; the full update timeline is below.

Started
Jun 19, 2023, 07:58 AM UTC
Resolved
Jun 19, 2023, 02:22 PM UTC
Duration
6h 24m
Detected by Pingoru
Jun 19, 2023, 07:58 AM UTC

Affected components

DPD Shipping Labels

Update timeline

  1. investigating Jun 19, 2023, 07:58 AM UTC

    Due to an outage at the DPD web service, DPD META API is currently unavailable. We are reaching out to DPD for further support. As soon as the DPD web service is back up and running, we will update this alert.

  2. monitoring Jun 19, 2023, 08:59 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 19, 2023, 02:22 PM UTC

    This incident has been resolved.