Paazl incident

DPD : Tracking site seems unavailable

Major Resolved View vendor source →

Paazl experienced a major incident on July 3, 2023 affecting DPD Shipping Labels, lasting 1d 2h. The incident has been resolved; the full update timeline is below.

Started
Jul 03, 2023, 01:07 PM UTC
Resolved
Jul 04, 2023, 03:25 PM UTC
Duration
1d 2h
Detected by Pingoru
Jul 03, 2023, 01:07 PM UTC

Affected components

DPD Shipping Labels

Update timeline

  1. investigating Jul 03, 2023, 01:07 PM UTC

    We notice that the DPD track and trace site does not load and can give a HTTP 504 error. We have reached out to DPD for more information.

  2. monitoring Jul 03, 2023, 02:27 PM UTC

    The tracking site should be functional again. We will be monitoring the performance.

  3. resolved Jul 04, 2023, 03:25 PM UTC

    This incident has been resolved.