Paazl incident

PostNL : API Slow response times

Major Resolved View vendor source →

Paazl experienced a major incident on July 4, 2023 affecting PostNL, lasting 3h 12m. The incident has been resolved; the full update timeline is below.

Started
Jul 04, 2023, 05:09 PM UTC
Resolved
Jul 04, 2023, 08:22 PM UTC
Duration
3h 12m
Detected by Pingoru
Jul 04, 2023, 05:09 PM UTC

Affected components

PostNL

Update timeline

  1. identified Jul 04, 2023, 05:09 PM UTC

    We are noticing an increasing in the response times of the PostNL API. They have been notified and are working on it. We will post an update as soon as we have one.

  2. monitoring Jul 04, 2023, 06:47 PM UTC

    Our monitoring shows that postNL API response times have improved. Whilst everything should be operational again, we continue to monitor the situation.

  3. resolved Jul 04, 2023, 08:22 PM UTC

    This incident has been resolved.