Paazl incident

DPD Outage : webservice timeout

Critical Resolved View vendor source →

Paazl experienced a critical incident on July 11, 2023 affecting DPD Shipping Labels, lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started
Jul 11, 2023, 01:42 PM UTC
Resolved
Jul 12, 2023, 02:52 PM UTC
Duration
1d 1h
Detected by Pingoru
Jul 11, 2023, 01:42 PM UTC

Affected components

DPD Shipping Labels

Update timeline

  1. identified Jul 11, 2023, 01:42 PM UTC

    We have received note that DPD is currently experiencing an outage. We have notified the relevant parties. We will update our status updates as soon as we receive them.

  2. monitoring Jul 11, 2023, 10:46 PM UTC

    The response times have recovered to regular times. We will be monitoring the performance.

  3. identified Jul 12, 2023, 11:39 AM UTC

    We are noticing slow response times again, we have reached out to DPD for more information

  4. monitoring Jul 12, 2023, 01:14 PM UTC

    DPD responded that everything should be functional again. We will monitor the situation.

  5. resolved Jul 12, 2023, 02:52 PM UTC

    This incident has been resolved.