Paazl incident

DPD Parcelshops not being retrieved.

Major Resolved View vendor source →

Paazl experienced a major incident on July 22, 2024 affecting DPD Parcelshops, lasting 20h 35m. The incident has been resolved; the full update timeline is below.

Started
Jul 22, 2024, 12:46 PM UTC
Resolved
Jul 23, 2024, 09:22 AM UTC
Duration
20h 35m
Detected by Pingoru
Jul 22, 2024, 12:46 PM UTC

Affected components

DPD Parcelshops

Update timeline

  1. investigating Jul 22, 2024, 12:46 PM UTC

    We are currently not getting results when trying to fetch DPD Parcelshops locations. We are investigating the issue and will update the statuspage accordingly.

  2. identified Jul 22, 2024, 02:06 PM UTC

    We have found the cause of this issue and are implementing a fix.

  3. monitoring Jul 22, 2024, 02:38 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 23, 2024, 09:22 AM UTC

    This incident has been resolved.