Ozow Pay incident

The issue is now resolved.

Minor Resolved

Ozow Pay experienced a minor incident on September 16, 2026 affecting Investec, lasting 5d 13h. The incident has been resolved; the full update timeline is below.

Started
Sep 16, 2026, 06:24 AM UTC
Resolved
Sep 21, 2026, 08:22 PM UTC
Duration
5d 13h
Detected by Pingoru
Sep 16, 2026, 06:24 AM UTC

Affected components

Investec

Update timeline

  1. identified Sep 16, 2026, 06:24 AM UTC

    We identified theCredentials Issue: Users are receiving login errors issue.

  2. resolved Sep 21, 2026, 08:22 PM UTC

    The issue is now resolved.